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Reviews

Kristi Santiano February 26, 2026

"Iida’s response time is efficient and they are easy to talk to. The items are always in great quality and condition. I ordered Jinbei and Hapi set that are so cute for my little ones. I highly recommend if you are looking for Japanese-Asian ware too they have all kinds of goodies."
Alfredo Alvarez January 30, 2026

2026-01-30 | 14:50:23

"I sent an email to Shirley late afternoon about some kokeshi dolls I saw on the site. She responded quickly and we promptly had our order set. She even offered to come to our hotel the next morning to personally deliver the items. She was on time and packaged them all perfectly. Couldn't be happier with the service and items. Thank you!"
Wendy January 15, 2026

Love My Futon

"I have loved Iidas when they were in the Ala Moana Center and am so glad they are still in business. Thank you for continuing to provide Japanese products to us in Hawaii. Always gives the best customer service! "
Wendy Young January 15, 2026

"I love my Futon! I used to go to Iidas when they were in the Ala Moana Center. I’m so glad they are still in business as they have always given the best customer service! Thank you Shirley for delivering my futon to me at my office. I love Iidas!"
Irina K December 29, 2025

" It is hard to find good quality items made in Japan online, so I was incredibly happy to discover IIda's in 2021. From the moment I reached out, I was impressed by the level of care and professionalism displayed. Shirley was warm, patient, friendly and helpful. IIda's consistent quality and excellent customer service have kept me coming back. I highly recommend IIda's to anyone seeking authentic Japanese products and exceptional service"
Beryl Hamabata December 10, 2025

2025-12-11 | 19:48:36

"Always excellent quality and service!"